Improving Communication:
Getting the Message Across in the Most Effective Ways

Effective Communication

As people directly involved in the effective communication of the business risk, safety or ergonomics 'message' we understand the importance of top quality information, awareness and training materials.

Training or information provision is always a quantum leap better if it's directly tailored to the workplaces and work practices of its recipients. Off-the-shelf materials have their place, but our clients understand the importance of having their training, information and course materials tailored to their specific needs.

We understand the importance of developing information and training so that those using the materials don't just 'read and forget' but 'read, think and do'. We have, considerable experience of developing practical workbooks, videos, CBT and other awareness/training materials to help ensure learning objectives are easily achieved and the recipients, interest and direct involvement is maintained.

Information Packs / Leaflets & Workbooks - Tailored Materials

	Management Guides
	Web-based Management Systems
	Management/Team Leader Workbooks
	Staff Information Leaflets
	Pre-Course Delegate Workbooks
	User Information Packs / Posters
	Tailored Training Packs
	Videos
	Tailored CBT for CD-Rom or intranet

As examples, our work for clients has included the development and delivery of:

Tailored Training - e.g. Metropolitan Police - Risk Management in Event Policing; Healthcare sector – Corporate Governance, Controls Assurance and Clinical Risk; Meat Hygiene Service – Managing Business Risk.

'Practical Risk Management' Workbooks – Pre and post-course Management Workbooks to encourage an analysis of risk management principles in the workplace as an aid to learning - e.g. J Sainsburys Risk Management Project.

Web-based Management Systems – Web-based 'hyperlinked' systems to provide practical advice to managers 'in the real world' where complex documentation is the alternative – e.g. Warship Support Agency (MOD)/ NHS Trusts/Police Forces/Fire Services/Homebase/Adult Learning Inspectorate.

CBT/Video – Computer-based presentation of research or audit results with embedded video - e.g. Hewlett Packard’s 'Accessibility' programme; Unilever’s management training/awareness programmes; Our own SafetyScreen™ DSE assessment and training package is either server or CD-ROM-based, using QuickTime™ animated video's as the primary teaching aid.

Heath & Safety Manuals e.g. Guide for GP Practice Managers - Southern Derbyshire Health Authority - Winner of the 1998/9 IOSH Supreme Safety Award.

Team Leader Workbooks and Staff Information Leaflets e.g. to accompany the launch of the Environment Agency Health & Safety Management System.

Pre-course Delegate Workbooks e.g. IOSH – 2000-04 'Managing the Risk Assessment and Risk Control Processes'.
Management Guides e.g. BBC World Service - 'Introduction to the Practicalities of the DSE Regs'.
User Information Packs/Posters e.g. British Gas - Safety for Home Workers ; MOD - Safe Workstation Set-Up and Use.

Learning with Human Applications - Training Needs Analysis

To be truly effective, training and information needs have to be specified against the necessary competencies and the desired learning outcomes. We specialise in being able to define purposeful training needs and then developing training/information materials and courses to deliver agreed learning outcomes in the most effective and meaningful ways.

Most of all, we deal in practical, real world training with practical sessions and support materials aimed at delivering skills, tools, techniques, background information and understanding in order to make things really happen. We understand the importance of making information & training relevant and interesting and apply our knowledge in:

• Making recipients think and work to achieve real, measurable learning objectives
  
  
• Defining and delivering key learning outcomes
  
  
• 'Lightening-up' dry subjects though the use of practical anecdotes and a little humour
  
  
• Making information easily understandable and readable – we are ergonomists after all!
  
  
• Combining theoretical understanding with practical sessions and case-studies
  
  
• Above all, making things relevant

We understand the importance of the notion or 'competency' as a mixture of practical and theoretical knowledge – and experience. Also, we understand the importance, in many cases, or external validation (hence our suite of externally accredited or certificated courses).

We're happy to discuss all your tailored information, awareness or training needs. Contact us on enquiries@humanapps.co.uk and we'll arrange to meet and talk-through the potential solutions we can offer.

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Human Applications Limited

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